Patient Rights

I have the right to be treated with courtesy, respect, and dignity.

A. I have a right to receive from the provider any and all information about invasive, non-routine procedures that are proposed to me.
B. I have the right to consent or refuse to consent to any proposed treatment while a patient at Springfield Urgent Care.
C. I have the right to privacy in health service received and as described in HIPAA.
D. I have the right to an interpreter.
E. I have the right to submit a complaint or grievance for follow up by Springfield Urgent Care.
F. I have the right to receive accurate and easily understood information about my healthcare professional and healthcare facility.
G. I have the right to refuse the release of personal health information (except when permitted by law or in regard to work status).
H. I have the right of access to, and request for, amendment of my medical records.
I. I acknowledge that no guarantees of cure have been made to me as a result of examination or treatment while here at Springfield Urgent Care.
J. I further consent to the necessary transfer of medical information about me for purposes of insurance, workers’ compensation, including fitness to return to work, or transfer to another facility or physician for the continuation of my care, if necessary.
K. I understand that if I submit to a drug screen for an employer or potential employer, the
results will be released to that employer or potential employer.

Patient Responsibilities

As a patient of Springfield Urgent Care, I have the following responsibilities to assist in my medical care:

A. I have the responsibility of full disclosure of medical information to assist in establishing a diagnosis and an appropriate plan of care.
B. I have the responsibility to support an environment where the safety and property of Springfield Urgent Cares personnel and other patients are respected.
C. I have the responsibility to inquire if any portion of my caregiving or follow-up is not entirely comprehended.
D. I have the responsibility to notify the staff or medical provider if there are any limitations (cultural, religious or other) that may limit my care or pose barriers to providing care.
E. In the event that a service is not covered by my insurance company, I will be responsible for payment to Springfield Urgent Care.
F. I authorize insurance payment of medical benefits for the services rendered.

What Patients Are Saying About Us

Springfield Urgent Care’s convenient and patient-focused approach to urgent care has earned us thousands of glowing reviews from patients throughout the communities we serve.

Rating
4.9
Rating
4.7
Rating
4.9

“By far the best Urgent Care I’ve ever been too. First, the employees are amazing and full of positivity. They know what they are doing and get stuff done. You actually feel safe there. I’ve never felt safe in an urgent care before from bad experiences until I walked into this one. I’m beyond grateful. I have to mention how beautiful and CLEAN the building is. If you need an urgent care go to this one you will not be disappointed.”

Ashley S.

“I rarely ever leave ratings of places, and don't think I've ever commented on one, if I have I don't remember doing so but this place is AMAZING!! I was in and out so fast. ALL of the staff was so nice and so efficient. The rooms are clean and the waiting room is so nice and clean and cute. They even have a coffee machine with options if hot chocolate, hot tea, coffee and even chicken broth which I thought was just so thoughtful!! I won't go anywhere else if I need an urgent care center!!”

Samantha K.

“I don’t usually like going to any urgent care because of my bad experience BUT I love this Location. The staffs and the doctor are very nice and very friendly. One of the female nurses name Carrie. She is my favorite because she was nice and gentle when she was care for me. She also did my first Covid on my first visit there months ago. Thank You!!”

N.H.
Clarkston

Clarkston

9749 Dixie Hwy Suite B
Clarkston, MI 48348

248.942.5888

Hours
Monday - Friday: 7am - 9pm
Saturday & Sunday: 9am - 9pm
Currently Waiting:
5

Highland

2116 S Milford Rd
Highland Charter Township, MI 48357

248.516.2300

Hours
9am - 9pm / 7 days a week
Currently Waiting:
9

Hamburg

9547 Chilson Commons Circle
Whitmore Lake, MI 48189

810.256.6678

Hours
9am - 9pm / 7 days a week
Currently Waiting:
0

White Lake

320 Town Center Blvd Suite C-101
White Lake, MI 48386

248.849.0365

Hours
9am - 9pm / 7 days a week
Currently Waiting:
3

Saline

7025 E Michigan Ave
Saline, MI 48176

734.463.3616

Hours
9am - 9pm / 7 days a week
Currently Waiting:
0

St. Clair Shores

21929 E. Nine Mile Rd
St. Clair Shores, MI 48080

586.207.0956

Hours
Currently Waiting:
0

Clarkston

9749 Dixie Hwy Suite B
Clarkston, MI 48348

Directions

Highland

2116 S Milford Rd
Highland Charter Township, MI 48357

Directions

Hamburg

9547 Chilson Commons Circle
Whitmore Lake, MI 48189

Directions

White Lake

320 Town Center Blvd Suite C-101
White Lake, MI 48386

Directions

Saline

7025 E Michigan Ave
Saline, MI 48176

Directions

St. Clair Shores

21929 E. Nine Mile Rd
St. Clair Shores, MI 48080

Directions